What Our Customers Are Saying
We pride ourselves on providing our customers with the highest level of customer service. If you made a purchase, had service work performed, or bought parts and accessories from us, we want to hear what you think.
Thanks Again.
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-Anonymous
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Love it, good job. keep it up!
Todd Muscle Shoals, AL -
Everyone at this dealership goes above and beyond to please a customer. I have had nothing but amazing customer service from everyone here. Ronnie is sales makes sure you're taken care of, Chris in service is very knowledgeable, the new Service manager, Phil, jumped right in to his job to make sure the customer is taken care of. This is a great dealership and everyone is pleasant to deal with and goes above and beyond for the customer! They have an amazing staff!
Luke Bartlett, TN -
Since I purchased my FIRST boat ever this past April, I just want to thank Ron and his entire team at Marine Sales of Pickwick for a wonderful experience every time I stop in, call or e-mail with a question or problem. Just completed the Poker run and the whole experience was top notch. Cant wait to get back out on the water next spring. Thanks
Gary Germantown, TN -
Marine Sales sponsored our Wooden Boat Show held at Pickwick Landing State Park, Oct. 20. Thank you for your contribution. Dixieland Chapter of the Antique and Classic Boat Society
Ned Counce, TN -
Marines Sales has very helpful staff with great communication skills. I am very satisfied with their service
Bill Lakeland, TN -
Newsletter is great. Content is great. Very informative. Please continue to send it.
Anonymous Eads, TN -
We purchased a 2000 240BR Chris Craft in aug-had small problem with power steering. Ron went out of his way to get repaired. Evan gave me a loner boat, while he repaired mine. So we wouldnt ruin or vacation while we were there. Thanks Ron (Rusty-Rina Conti)
Rusty Atoka, TN -
I would give a 10 out of 10 to Marine Sales for their customer service
Al Bartlett, TN -
"We purchased our boat last year (July 2018) Stephen helped us to find the perfect boat for our family but within our budget. We had super friendly service from everyone we dealt with during our purchase experience. Just this past weekend we had an issue with our boat which required us to take it to Marine Sales to find out what was going on. I am just in awe at the service we received. When my husband arrived he spoke with Kevin the service mgr. and he jumped right on it no waiting at all. He had my husband pull our boat over to the servicing area and he had the problem fixed and we were leaving in less than 30 minutes. Stephen assured us when we bought our boat that we would have continuous support from their dealership and after our experience yesterday I can say that's the truth. Thank you all for such a pleasant experience so far."
Wendy , TN -
Buying a boat is a big decision giving the investment and limited time of enjoyment of that investment. However, the investment the local dealership makes in its customers is paramount to my personal investment in a brand. Cobalt has wonderful boats, but it is the customer service of Marine Sales of Pickwick that make Cobalt an Awesome brand. I truly feel that from the ownership to the cleaning crew of Marine Sales that they are just a text way to provide me personal assistance, guidance, or help in anyway. To put it simple Marine Sales of Pickwick just.Does the Right Thing. What I mean by this is if there is an issue and it may or may not be Cobalt or Marine Sales fault, they will make it right period! Think about that! How awesome is that to actually say and mean! I am new boating as of 3 years ago and have purchased 2 new boats from Marine Sales of Pickwick in this time. Given the outstanding customer service I expect this relationship to last a Life Time. Thank you for all you do to make my families limited time on the water so successful and fun for all! Kudos to the Marine Sales TEAM (Kevin Stevens, Brian Hill, Ken Toby, Steven Tutor, etc.) that ALWAYS go above and beyond no matter the issue or time of day. Thank you Joey House Sedgwick
Joey House Sedgwick -
"Our new summer toy is on its way! Thank you Marsha Fisher for the beautiful boat and the excellent customer service. If anyone is looking to buy a boat shes the lady to call!"
Todd Stephanie Robertson
I just wanted to drop a quick email complementing Anthony in the Parts Department. I have worked with him two different times lately & he has been extremely helpful & responsive. I just wanted to make sure you knew this & how appreciative I am of your dealership & its service!